Service & Warranty Statements
How to Submit a Filter Warranty Claim
Champion Laboratories and our related filter brands – Champ, PetroClear and Luber-finer – are committed to providing quality filtration solutions. In the unlikely event that one of our filter products causes you a problem, Champion Laboratories has automotive filter warranty, fuel dispenser warranty and heavy duty filter warranty procedures in place.
To initiate a filter claim or quality complaint:
Call the toll-free Product Evaluation Team Hotline at 1-800-882-0890 Option 3
Monday – Friday 8:30 am – 4:30 pm Eastern Time
Call 1-419-293-5570 from outside the US or Canada
Send a fax to 1-567-686-0700
Send an e-mail to firstname.lastname@example.org
Filters manufactured by Champion Laboratories, Inc. are warranted to be free from defects in material and workmanship. Any filter proven defective during the engine or equipment manufacturer’s recommended service intervals will be replaced at no charge.
In the event of an engine or equipment failure directly caused by a defective Champ, PetroClear or Luber-finer filter, which was properly installed and changed following the engine or equipment manufacturer’s recommended service intervals, Champion Laboratories, Inc. will repair the damaged engine or equipment.
Claims for engine or equipment repairs provided under this automotive filter warranty, fuel dispenser warranty or heavy duty filter warranty must be submitted within 30 days after discovery of damage. Technical Service Department reserves the right to examine the engine or equipment and filter to determine the amount of damage and whether it was caused by a defective Champ, PetroClear or Luber-finer filter.
This automotive filter warranty, fuel dispenser warranty or heavy duty filter warranty gives you specific legal rights. You have other rights, which vary from state to state.
Engine and equipment manufacturers’ warranties remain in effect when Champ, PetroClear or Luber-finer filters are used.